By Clarisa C on 24 February 2020 | Verified purchase

From start to finish, service remained friendly professional and to the highest standards. Tom was lovely when I called to make a viewing appt on a Sat morning. Upon arrival, although we had to wait to test drive the car (another customer was using the plates), Tom and Philip were very helpful and patient with us asking lots of questions. We then proceeded to buy the car, of which Philip was very prompt in sorting out paperwork for the car within the hour. Although he did not have the other key and some remaining paperwork, he posted it to me by Recorded Delivery subsequently. 11 days after getting the car, unfortunately the car could not start, and after being contacted, Philip was so very prompt and helpful in getting the car recovered to his trusted garage and sorting it out over the weekend, such that I got the car back in working condition on Monday! Excellent, impeccable customer service, with sincere help rendered. Highly recommended and will return for my next car too!

Reply from Westdown Trading on 25/02/20

Thanks very much for taking the time to send us such a lovely review Clarisa. Hopefully the problem is now cured and you can continue to enjoy your new Mercedes. We look forward to keeping in touch and hope to deal with you again. Best regards, Philip & Tom.

By Lisa O on 06 January 2020 | Verified purchase

A very easy and smooth transaction. Great communication with the guys and I am extremely happy with my purchase!

Reply from Westdown Trading on 07/01/20

Good to hear how pleased you are with your new Kia Lisa. It should suit your requirements perfectly. Thanks very much for the review, happy new year and happy motoring! Regards Philip & Tom.

By Rowena D on 26 December 2019 | Verified purchase

I've had my Skoda a month now and it is beautiful. I was looking for a Fabia and found this one at Westdown Trading that was a little older than I was looking for, but with extremely low mileage for a reasonable price. The car was in very good condition, well looked after by its owner. Westdown Trading were extremely helpful, they came out on a Sunday so I could view the car and made sure it had more than enough fuel for me to drive home when I came the next day to purchase it. They were easy to communicate with by phone and email answering all my questions about the car. I have never bought from a garage before, but the experience was a good one. New cars are always an unknown, but the only problem I have found with this one is that it is so beautiful, I feel the need to look after it a little better than my old car. The paperwork for the Skoda came through promptly which is always reassuring.

Reply from Westdown Trading on 28/12/19

Lovely to deal with you Rowena. A really super Skoda Fabia you've treated yourself to, we're sure it will give you much pleasure. Many thanks for the great review, and keep in touch. Best regards, Philip & Tom.

By Alex R on 29 November 2019 | Verified purchase

Great car, great team, great service! Couldn’t ask anymore. Helped in every way! Thanks guys

Reply from Westdown Trading on 30/11/19

Much appreciated for the super review Alex. We hope you continue to enjoy your lovely Audi TT and hopefully we can deal again in the future! Best regards, Philip.

By Gary M on 27 November 2019 | Verified purchase

Excellent service and very friendly. Very high standard of cars and would recommend them

Reply from Westdown Trading on 29/11/19

Nice to deal with you Gary, thanks again for the business. We're sure you will enjoy the Range Rover Evoque. It's certainly a fantastic example! Best regards and keep in touch, Tom & Philip.

By Tracy M on 11 November 2019 | Verified purchase

Lovely company to work with, excellent service. Thorough, efficient and handled all the paperwork with care.

Reply from Westdown Trading on 13/11/19

Many thanks for the review Tracy and thanks again for the opportunity to supply your new Tiguan. Regards to Peter and we look forward to seeing him when he is ready to change his Golf GTi next year! Best regards, Philip & Tom.

By Chris M on 18 October 2019 | Verified purchase

Could not fault this company It was a pleasure doing business with them.

Reply from Westdown Trading on 21/10/19

It was a pleasure for us too Chris. Really good to meet you, and it's a lovely car your new Pulsar. Many thanks for the review, and best regards, Philip.

By Michael W on 08 October 2019 | Verified purchase

Friendly ,helpful , presentation very good, prompt service. Would deal with this company again and highly recommend

Reply from Westdown Trading on 09/10/19

Thanks for taking the time to send us a review Michael. Hope you enjoy your new Kia Soul! Regards, Tom & Philip.

By Brian N on 07 August 2019 | Verified purchase

We saw a car we liked on the website and contacted the owner on the phone. We discussed the terms and conditions for trading our old car in and it seemed a viable proposition. The only drawback was the car was located near Southampton and we live in Taunton, Somerset. My wife and I chatted about it for a while and Tom reassured us the car was worth the trip. We travelled across to Southampton (a two and a half hour journey) and met with the owner and assistant. We inspected the car and liked what we saw. After a test drive, we made an offer which was accepted (after a bit of toing and froing) and we were the owners of a lovely car with a seriously low mileage. We drove home delighted with our car and very pleased with our experience at Westdown Trading. We would recommend them without hesitation. Thank you to the sellers - they even made us a cup of tea.

Reply from Westdown Trading on 07/08/19

Thank you very much for the super review Brian! We hope you enjoy your lovely new C3 Picasso. Very best wishes, regards Tom & Philip.

By Giles S on 07 June 2019 | Verified purchase

great- professional, knows their tuff and very keen to make sure you get the vehicle you want- buying a car is a big expense and you need to trust the seller - i would definitely recommend and will use them again - highly recommended

Reply from Westdown Trading on 10/06/19

Good to meet you Giles. Always nice to do business with someone recommended from an existing client. Thanks very much for the easy sale and we hope your daughter is thrilled with her new Corsa. Best regards and see you again soon, Philip & Tom.