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01794 322858 | 07503 867489

Customer reviews of Westdown Trading

At Westdown Trading we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Westdown Trading

Westdown Trading

Based on 113 customer reviews

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  • 5

    Very happy customer

    By Michelle Y on 05 June 2019 | Verified purchase

    Well, what can I say - I'd not planned to buy this particular car (and wasn't even going to look at it, as it was over my budget) but as soon as I saw it, I knew that it was a very good example of what I'd been looking for. Tom and Phillip clearly know their business and their cars very well and customer service is exemplary. As we were local, they were kind enough to open up on a Bank Holiday weekend (Sunday) so that we could collect the car, after we'd decided to buy it only the morning before. And after having experienced some car sales people, I have to say how nice it was to feel confident in my purchase. It's good to know that there are genuine people who clearly take pride in and enjoy what they do - no hard sell needed when your service and cars speak for themselves. Highly recommended.

    Reply from Westdown Trading on 05/06/19

    What a lovely review Michelle thanks very much for taking the time to send it in! A real pleasure to deal with you and it certainly is a lovely example your new Fabia vRS. We hope you continue to enjoy it and look forward to keeping in touch when you are ready for your next car! Best regards, Philip & Tom.

  • 5

    Smooth transaction!

    By Heather B on 18 May 2019 | Verified purchase

    We were welcomed by the joint owner who gave us the complete run down on the car we were after. The car was superbly presented and we arranged to buy it. Three days later we collected our car and even the small chip to the windscreen had been repaired. We were very happy with the service we received during this transaction and would not hesitate to return.

    Reply from Westdown Trading on 20/05/19

    No problem at all Heather. I hope you had a pleasant drive home in your new A-Class. I know it had been quite a search looking for the right car, nine months I think you said?! Glad to have resolved your quest and hope to see you again soon. Thanks and regards, Philip.

  • 5

    Great Deal

    By Jeremy M on 18 May 2019 | Verified purchase

    Westdown Trading were very helpful throughout the purchase process, no pushy sales and very good part exchange deal given. I would be pleased to recommend Westdown Trading for purchasing a second hand vehicle.

    Reply from Westdown Trading on 20/05/19

    Nice to meet you Jeremy and we're really pleased you decided to go for the Captur. A lovely car, we're sure you will enjoy it! Best regards and thanks for your business, Philip & Tom.

  • 5

    Captur purchses

    By Andy N on 12 May 2019 | Verified purchase

    West down trading were a pleasure to work with....professional, fair and easy going.

    Reply from Westdown Trading on 13/05/19

    Thanks Andy for sending the review in. I hope your wife continues to enjoy her new Captur! One of the quickest cars we've ever sold, from first being advertised to sold in five hours! Best regards, Philip.

  • 5

    Brilliant chaps would highly recomend you

    By Pauline W on 07 May 2019 | Verified purchase

    I was looking into chnging my vehicle, so I phoned Westdown Trading to source a car for me. luckily they had a vehicle in stock which I test drove and brought on the same day.

    Reply from Westdown Trading on 08/05/19

    Lovely to see you Pauline and we are very pleased that you have treated yourself to such a lovely new car! We are sure you will enjoy your new Mokka! Take care and keep in touch, Tom & Philip.

  • 5

    Great friendly business

    By Carys R on 07 May 2019 | Verified purchase

    Had a great experience buying a car here, would definitely recommend to others. Did not feel pressured at all, all vehicles of a high quality and a really friendly family business. Went to a lot of trouble to allow me to get a fabulous car for a good price.

    Reply from Westdown Trading on 08/05/19

    Many thanks for the super review Carys. A lovely little car you've bought for yourself your new Hyundai i10! Best regards and keep in touch, Philip & Tom.

  • 5

    Fantastic service. Thank you.

    By Dr Sarah H on 06 May 2019 | Verified purchase

    Professional, honest and personal family run business. Beautiful car, as advertised. Helpful and timely email and telephone communication. New cam belt fitted before sale because it was approaching mileage when it would be due. This was not at my request, rather an example of the high and honest standard of service that Tom and Philip provide. They were happy to arrange a convenient time for me to travel to pick up the car (a Sunday) . I was not a local buyer. I am delighted with my new car, a beautiful and well looked after example of its model. I have no hesitation in recommending Westdown Trading who provide a bespoke, high quality service to you, the customer. Thank you.

    Reply from Westdown Trading on 07/05/19

    Wow what a great review! Thanks very much for taking the time to send one Sarah. Thrilled to hear how pleased you are with the your new Passat Estate. Of course when we realised it was almost due it's cam belt and you having purchased and payed for the car over the phone without seeing it it was the least we could do. Glad to hear how pleased you are and happy motoring! Regards, Tom & Philip.

  • 5

    Good family run garage, recommended.

    By Cathy P on 16 April 2019 | Verified purchase

    Buy a car isn’t easy but this little family garage is friendly and, I feel honest, they put my mind at ease. I would feel comfortable going back to them for another car.

    Reply from Westdown Trading on 17/04/19

    Thanks for the lovely review Cathy, it was a pleasure to deal with you. I'm sure you will enjoy your new Fabia. Best regards, Philip.

  • 5

    Service with a personal touch.

    By Linda S on 31 March 2019 | Verified purchase

    Great service with the personal touch. Took time and trouble to go through all aspects of the car sale. Excellent!

    Reply from Westdown Trading on 02/04/19

    It's great to hear how pleased you are with your new VW Up Linda and how pleased you were with the service! Lovely to meet you and hope you continue to enjoy the Up. Best regards, Tom & Philip.

  • 5

    Car purchase

    By Michael S on 04 February 2019 | Verified purchase

    Friendly service, but not pushy giving plenty of time to inspect the vehicle. They only deal in cars of a high standard. Small enterprise so plenty of attention and information when you need it.

    Reply from Westdown Trading on 08/02/19

    Thank you very much for the lovely review Michael. Glad we could get everything organised in one trip given the distance you had to travel from Essex! We hope you enjoy your new Skoda Yeti. Regards, Philip & Tom.